Technical Support

Technical support at MailStore is provided exclusively by highly qualified IT experts who handle cases within extremely short response times. Give us a try!

Top Marks for Support and Documentation

More than 480 corporate customers from the United States of America, Canada, Australia, New Zealand, Great Britain, the Netherlands, Belgium, Germany, Austria, and Switzerland and further countries rated product quality, technical support, and documentation as part of the latest MailStore Customer Satisfaction Survey 2014.

Support Quality

Support Quality

92.8 percent of our customers rate the quality of MailStore support as "Very good" or "Good". Only two companies out of 486 rated our support as "Poor" – much to our regret.

Response Time

Response Time

92.18 percent of the customers surveyed rated the response time of the technical support team as "Very good" or "Good".

Documentation

Documentation

93.6 percent of companies surveyed rated the clarity of the documentation as either "Very good" or "Good" and 93 percent judged the coverage of the documentation to be "Very good" or "Good".

Remote Support

Please download TeamViewer in order to permit the MailStore support team an one-time only access to your system.