The Experts in Email Archiving

MailStore, a subsidiary of OpenText, specializes in developing innovative email archiving solutions for small and mid-sized businesses.

As pioneers of standard email archiving software, we have been offering our customers a simple, safe, flexible, and scalable technology since 2006 to help them meet the requirements on the long-term storage and utilization of emails as an information resource.

In 2014, MailStore was acquired by Carbonite Inc., a company specializing in data-protection solutions headquartered in Boston, MA (USA). Since December 2019 – together with our sister companies Carbonite and Webroot – we have been part of the Cyber Resilience division of the Canadian software vendor OpenText (NASDAQ: OTEX) (TSX: OTEX). OpenText is a leading global provider of EIM (Enterprise Information Management) software.
Find out more about the cyber-resilience solutions from OpenText at: https://www.carbonite.com/what-is-carbonite/carbonite-webroot-opentext.
We at MailStore provide our customers and partners with innovative software and a first-class, holistic email archiving service as a crucial element of any comprehensive cyber resilience strategy.

A Global Leader, Made in Germany

With over 70,000 corporate customers in over 100 countries, we are one of the world’s leading vendors of email archiving solutions. Our software solutions are used by both small and mid-sized enterprises across all sectors of industry, as well as by public authorities and educational institutions. Moreover, millions of private users reap the benefits of our freeware, MailStore Home, and, in doing so, continuously put our technology to the test in real market conditions.

In order to provide our global customer base with the very best support, we work hand in hand with qualified IT resellers, service providers and distributors. We maintain a network of over 30 distribution partners and more than 2,000 resellers and 1,000 service providers who sell our products to their own customers.

In Germany, Austria, and Switzerland, we have maintained a strong and successful relationship with the value-added distributor EBERTLANG for many years. And since 2019, we have been one of DATEV’s official software partners for legally compliant email archiving.

Highly Specialized – with Roots in the Midmarket

It is a legal requirement in Germany, Austria, and Switzerland that companies store their emails for many years in a form that is complete, faithful to the original, tamper-proof, and permanently available. This gives rise to two material challenges: on the one hand, the ambient IT infrastructure is subject to perpetual change; on the other, the volume of emails requiring management multiplies in leaps and bounds over the years.

Thanks to our specialization, we are able to devote our complete attention to further developing our archiving solutions so that our customers stay safe and satisfied in the long term.

Advice and Support – Our Top Priority

Our solutions are sold as standard software worldwide. This means that from initial testing right up to purchase and implementation, you do not need to have any personal contact with us at all. But only if that is what you want.

Because we’re particularly proud of our technical support. This is provided exclusively by a team of highly skilled IT experts at locations in Germany, Canada, and the USA, all of whom guarantee short response times. As such, we see ourselves not just as problem-solvers, but as a team of helpers providing customers with intensive planning support prior to implementation.

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