MailStore Software GmbH from Viersen, Germany near Düsseldorf, was founded in 2006. We are specialized in the development of innovative email archiving solutions for small and medium-sized businesses.
We provide the best available technologies to our customers for the efficient and sustainable governance and management of email and help them meet a growing number of archiving and compliance requirements.
In December 2019 we were acquired by OpenText, “The Information Company” (NASDAQ: OTEX) (TSX: OTEX). Headquartered in Waterloo, Canada, OpenText is a market leader in information management software and solutions, enabling companies to manage, leverage, secure and gain insight into their information, on-premises or in the cloud.
Made in Germany, Global Leader
With over 60,000 corporate customers in over 100 countries, we are one of the global leaders in our field. Our products and solutions are used by small and medium-sized businesses from all sectors, as well as by public and educational institutions. Millions of private users are also using our free MailStore Home software, which means they contribute to the ongoing market testing of our technologies.
In order to be able to provide our customers with the best possible international support, we work very closely with our channel partners. We have a network of over 20 distribution partners and over 2,000 resellers and MSPs worldwide who distribute our software to their customers. A special certification (MailStore Certified Archiving Specialist), which we offer to our partners, ensures that they are trained in the best possible handling of our products.
Highly Specialized with an SMB DNA
Our customers expect our solutions to guarantee the security and availability of their data for years to come. This presents us with two essential challenges: For one, the surrounding IT infrastructure is subject to constant change, while, at the same time, the amount of emails to be managed continues to grow dramatically over the years.
Our high degree of specialization ensures that all our attention is focused on upgrading our archiving solutions, thereby guaranteeing the long-term security and satisfaction of our customers.
Consulting and Support Are Our Top Priorities
Our solutions have become a worldwide standard. This means that you don’t need to contact us directly in order to test, purchase, or implement our software – unless you really want to.
At MailStore, we’re proud of our technical support services, which are provided exclusively by a team of highly qualified IT experts at locations in Germany, the U.S., and Canada who handle cases within short response times. We see ourselves not only as problem solvers – we also provide our customers and channel partners with in-depth support during implementation planning.