Top Marks for Support and Documentation
More than 570 corporate customers from the United States of America, Canada, Australia, New Zealand, Great Britain, the Netherlands, Belgium, Germany, Austria, and Switzerland and further countries rated product quality, technical support, and documentation as part of the latest MailStore Customer Satisfaction Survey 2016.
93.0 percent of our customers rate the quality of MailStore support as “Very good” or “Good”.
94.2 percent of the customers surveyed rated the response time of the technical support team as “Very good” or “Good”.
90.9 percent of companies surveyed rated the clarity of the documentation as either “Very good” or “Good” and 90.4 percent judged the comprehension of the product documentation to be “Very good” or “Good”.