Top Marks for Support and Documentation

More than 570 corporate customers from the United States of America, Canada, Australia, New Zealand, Great Britain, the Netherlands, Belgium, Germany, Austria, and Switzerland and further countries rated product quality, technical support, and documentation as part of the latest MailStore Customer Satisfaction Survey 2016.

Support Quality


93.0 percent of our customers rate the quality of MailStore support as “Very good” or “Good”.

Response Time


94.2 percent of the customers surveyed rated the response time of the technical support team as “Very good” or “Good”.

Documentation


90.9 percent of companies surveyed rated the clarity of the documentation as either “Very good” or “Good” and 90.4 percent judged the comprehension of the product documentation to be “Very good” or “Good”.