How MailStore Defines Top-Rate Support

Even though our MailStore solutions are easy to use and prove to be very stable thanks to extensive market testing, we still demand of ourselves that our customers receive the best technical support possible. For us at MailStore this means

• that support is provided only by the most qualified team of employees,
• and that no external call center is involved.
• Support personnel are working in the U.S. and Canada – along with our staff at corporate headquarters in Germany.
• Even before a purchase is made, technical support is fully available to our customers via phone, email, or live chat.
• We work with response times that are generally far shorter than those defined in the support services.
• We not only see ourselves as problem solvers, but also provide our customers with in-depth support during implementation planning.
• We are happy to assist every customer, regardless of the number of licenses they need.

Please Note

All the many options for getting in direct contact with our support service team are listed on our official support page.