Email archiving in the cloud for small and medium-sized businesses
MailStore Cloud is available through our partners. Partners in the UK should contact Zen Software. For other regions, please contact us under [email protected] for advice.
All new features in MailStore Cloud
Instructions, manuals & tips
Technical support for MailStore Cloud
MailStore Cloud Product Brochure
Setting up MailStore email archiving has never been easier and faster. The setup wizards for Microsoft 365 or IMAP configure MailStore Cloud in just a few clicks and minutes. Watch our video on the setup wizard for Microsoft 365 users and see for yourself.
Emails are not only an important means of communication, they’re also a comprehensive and valuable information resource for any company. Besides business correspondence, they can contain quotes, contracts, invoices and sales data, and even classified company information, such as data on internal work processes or financial data. Managing this information resource efficiently is an elementary component of any successful corporate strategy and one of the prime tasks of information management. This is where email archiving can provide valuable support in helping a company make the best use of the business-critical data contained in emails. Read our free Guide to Email Archiving to learn more.
The comprehensive technology concept of MailStore Cloud helps companies to meet a growing number of compliance requirements and can also assist with eDiscovery scenarios.
MailStore Cloud is certified by independent data privacy experts according to the EU’s General Data Protection Regulation (GDPR). The software can help you meet obligations under the GDPR, among others, by defining sophisticated retention policies. You can request a copy of the official GDPR audit certificate from [email protected].
Partners and customers can register at https://status.opentext.com/ and activate notifications for MailStore Cloud to be informed about downtimes or planned maintenance work and updates.
Here’s how it works: Simply click on the “SUBSCRIBE TO UPDATES” button, enter your email address, and confirm by clicking on “SUBSCRIBE VIA EMAIL.” Then, all you have to do is check the box next to MailStore Cloud and click on “SAVE” at the bottom of the page. You will receive an email from [email protected] asking you to confirm your registration.
Installation Wizard for Microsoft 365 Users
This video shows how Microsoft 365 users can set up MailStore Cloud in just a few minutes using the Installation Wizard. Setting up a MailStore solution has never been faster and easier.
3:08 minutes
Installation Wizard for Generic Email Servers (IMAP)
This video shows how MailStore Cloud can be set up for generic servers (IMAP) in a matter of minutes using the Installation Wizard.
2:31 minutes
Here, you’ll find answers to some of the most frequently-asked questions about MailStore Cloud. Still looking for answers? Please contact us or visit the Partner Portal. There you will find a comprehensive list of FAQs.
MailStore Cloud creates copies of all emails in a central archive, thus ensuring the availability and security of any amount of data, even over many years. Among other things, administrators can decide which emails are to be transferred to the archive and when, and whether emails, once archived, should be deleted from the mailboxes in the regular email system. With the help of retention policies, they can even define the criteria under which certain emails are automatically deleted from the archive. The archive provides all a company’s users with fast and convenient access to archived emails and their attachments.
MailStore Cloud supports email archiving from Microsoft 365 (Exchange Online), Microsoft Exchange Server, Google Workspace, as well as IMAP and POP3 servers.
MailStore Cloud can be used in companies with 5 to 500 users. The starter package includes 5 user licenses with 10 GB of storage each. The number of user licenses and storage capacities are flexibly scalable.
MailStore Cloud can be purchased for the DACH region from our distribution partner Elovade. In the UK MailStore Cloud is available through our partner Zen Software. For other regions, please contact us for advice.
There are costs for user licenses and storage capacity, which are billed on a monthly basis. The subscription renews automatically each month but can be cancelled at any time. Additional licenses and storage can be added at any time. There are no costs for hardware or software maintenance.
MailStore Cloud is provided from an ISO-certified, high-availability data center in Frankfurt am Main, Germany.
MailStore Cloud is a cloud-native email archiving solution that is purchased as a service, meaning there are no costs for hardware or software maintenance. MailStore Server, on the other hand, is an on-premises solution that must be installed on your own infrastructure and regularly updated to the latest product version to be used.
Yes, e-invoices received by email are transferred to the archive like any other email, along with their attachments, and stored there in a complete, traceable, correct, timely, organized and unaltered form for any length of time. Archived e-invoices are also fully indexed in the MailStore Cloud, allowing you to search for any content.
You can find more information on “Archiving e-invoices with MailStore” here.
With over 100,000 corporate customers in more than 100 countries, we are one of the world’s leading manufacturers of email archiving solutions. Moreover, millions of home users are already reaping the benefits of our freeware MailStore Home.
