MailStore Implemented at Solinger Tageblatt
MailStore Server Case Study
The publishing house B.Boll is fully autonomous and operates the independent daily newspaper ‘Solinger Tageblatt’, among others. The Boll family is the sole owner of the paper and is represented by the publishers Bernhard Boll and Michael Boll as well as Mrs. Gisela Bandekow (née Boll), sister of Bernhard Boll.
Economic strength is a prerequisite for maintaining journalistic independence. This is why B.Boll is part of numerous collaborative projects. For example, the publisher has been running ‘Westdeutsche Zeitung plus’ together with ‘Westdeutsche Zeitung’ and ‘Remscheider General-Anzeiger’ for over 60 years. The editorial team is based in Duesseldorf, Germany, and ensures that the cross-regional paper maintains a high journalistic quality.
‘Solinger Tageblatt’ guarantees fair, objective coverage and publishes stimulating stories to help readers form their own opinions. Entering into an intensive dialog with the readers is very important to the publishers.
|Project leader||Thomas Kind, Head of IT|
|Length of the test phase||Several days|
|Decision||Key arguments in favor of implementing MailStore Server as the email archiving solution:|
|Implementation date||MailStore Server has been in operation for many years|
|Number of licensed users||50 (as of July 2017)|
|IT infrastructure in use|
|Evaluation of the initial installation times and costs||“The initial MailStore Server setup was very simple and was completed without any problems. The software was installed and set up in no time at all.”|
|User administration||“Users were assigned by exporting and importing csv files.”|
|Archiving method||“The employee mailboxes are archived automatically. We implement an internal set of retention policies.”|
|Evaluation of live operation||“We have been archiving our high volume of emails with MailStore Server for several years. The software fulfills all of our requirements and performs as impressively in live operation as it did during the test phase: It is easy to operate, requires minimal maintenance, and offers a high degree of stability.”|
|End user access|
|Evaluation of the documentation||“The technical documentation was only needed for special queries. It is easy to understand and helpful.”|
|Evaluation of the solution stability||“We have not experienced any stability problems so far.”|
|Evaluation of ongoing maintenance costs||“Very low! Once we set up the system, we have only needed to monitor the storage and check on the jobs every now and again. Maintenance costs stay within the set limits.”|
“After briefly exploring the market, we opted to go with MailStore Server based on a recommendation. I would still make the same decision today and can highly recommend the software. It is an excellent product in every respect and comes with excellent service. The support teams from EBERTLANG as well as from MailStore offer an outstanding level of service. They offer a great deal of expertise, respond very quickly, focus on the customer, and are very friendly. Many other well-known vendors would do well to follow this example. Everything ‘Solinger Tageblatt’ needs from an email archiving software is provided by MailStore Server at an excellent price/performance ratio.”
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