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Update and Support Service

Guidance and Help
Have a question about our software before you buy it? Please contact us:

+49 (0)2162-502990

MailStore Partner Program
Register now

Update and Support Service

  • Free of charge updates on all MailStore Server versions within the contract period. This also includes updates on all new major versions (e.g. from version 2.6 to 3.0).
  • Technical e-mail support for the entire contract period
Download this information as a PDF-file

Costs

The Update and Support Service for one year will amount to 30 percent of the original product cost (e.g. “MailStore Server incl. 50 user-licenses”).

Duration

The minimum duration for an Update and Support Service is one year. The duration commences with the date of purchase (payment receipt and transmission of license key).

Order

The Update and Support Service can be included on an optional basis with every MailStore Server purchase over the Online Shop. In this case the costs for a one year Update- and Support-Service would automatically be added to the invoice total.

For a separate purchase of the Update and Support Service after the purchase of a MailStore Server version, please contact us under:

Extension and Cancellation

The duration of an Update and Support Service will automatically be extended for another year, if it has not been cancelled at the latest six weeks prior to the end of the first duration-year.

The cancellation can be carried out via e-mail to or via fax to
+49 (0)2162 - 50299-29

Microsoft® Outlook®, Microsoft® Outlook® Express, Microsoft® Windows® Mail and Microsoft® Exchange Server are registered trademarks of the Microsoft Corporation in the United States and in other countries. Mozilla® Thunderbird™ and Mozilla® Seamonkey™ are trademarks or registered trademarks of the Mozilla Foundation. AVM KEN! is a registrered trademark of AVM GmbH, Berlin, Germany. All other trademarks or registered trademarks are the property of their respective owners. MailStore™ is a software solution of deepinvent Software GmbH, Viersen, Germany.