Administration
Search
MailStore SPE
- MailStore – I search for GDPR related information from OpenText
- MailStore – MailStore Server is converting some special characters inside folder names to an underscore during an export
- MailStore – “EWS Error Code: ErrorItemNotFound” when archive email from a Microsoft Exchange Server or Microsoft 365
- MailStore – Known symptoms when archiving Yahoo mailboxes
- MailStore – “EWS Error Code: ErrorVirusDetected” when archive from Microsoft 365 mailboxes
- MailStore – Exchange 2013 Managed Availability health monitoring probe emails are archived from the Journal mailbox into the folder “Unknown email addresses”
- MailStore – Archiving Not Possible
- MailStore – “Microsoft Exchange Server returned an unexpected HTTP error code EWS 500” when archive email from a Microsoft Exchange Server
- MailStore – Microsoft Exchange Server returned an unexpected EWS error: “The SMTP address has no mailbox associated with it” with failure code “ErrorNonExistentMailbox” when archive emails from a Microsoft Exchange Server 2013
- MailStore – “EWS Error Code: ErrorMessageSizeExceeded” when archive email from a Microsoft Exchange Server or Microsoft 365
- MailStore – “EWS Error Code: The remote server returned an error: (401) Unauthorized” when archive from Microsoft 365 mailboxes
- MailStore – EWS Error Code: “Requesting the OAuth2 token to access the mailbox has failed. Error: Keyset does not exist” when archive from Microsoft 365 mailboxes
- MailStore – “EWS Error Code: ErrorInvalidExchangeImpersonationHeaderData” when archive from Microsoft 365 mailboxes
- MailStore – E-mails exported into the files system do not have a descriptive name
- MailStore – Outlook is not responding
- MailStore – Error message in Outlook: Cannot copy the items. The folders you are trying to change do not support this operation. Sorry, Exchange ActiveSync doesn’t support what you are trying to do.
- MailStore – Outlook Add-in – “Error Message: A problem was detected with an add-in and it has been disabled.” when open Microsoft Outlook
- MailStore – The Outlook Add-in is not visible
- Mailstore – “How to schedule and send a MailStore Server status report by e-mail?” when you send a status report
- MailStore – “EWS Error Code: ErrorMimeContentConversionFailed” when archive email from a Microsoft Exchange Server or Microsoft 365
- Mailstore – SPE – “How to detect failed license-reporting”
- MailStore – “The search does not seem to search the contents of attachments” when you use the search.
- MailStore – User authentication fails if directory service is Kerio Connect
- MailStore – How to use the API when working with MailStore profiles
- MailStore – Microsoft 365 – API Permissions “Grant admin consent” is unavailable in Azure
- MailStore – “At least one archiving or export profile uses unencrypted connections or has the option “Accept all certificates” enabled.” when archive or export email
Scheduled Tasks
MailStore Web Access
MailStore Server
- MailStore – I search for GDPR related information from OpenText
- MailStore – MailStore Server is converting some special characters inside folder names to an underscore during an export
- MailStore – “EWS Error Code: ErrorItemNotFound” when archive email from a Microsoft Exchange Server or Microsoft 365
- MailStore – Known symptoms when archiving Yahoo mailboxes
- MailStore – “EWS Error Code: ErrorVirusDetected” when archive from Microsoft 365 mailboxes
- MailStore – Exchange 2013 Managed Availability health monitoring probe emails are archived from the Journal mailbox into the folder “Unknown email addresses”
- MailStore – Archiving Not Possible
- MailStore – “Microsoft Exchange Server returned an unexpected HTTP error code EWS 500” when archive email from a Microsoft Exchange Server
- MailStore – Microsoft Exchange Server returned an unexpected EWS error: “The SMTP address has no mailbox associated with it” with failure code “ErrorNonExistentMailbox” when archive emails from a Microsoft Exchange Server 2013
- MailStore – “EWS Error Code: ErrorMessageSizeExceeded” when archive email from a Microsoft Exchange Server or Microsoft 365
- MailStore – “EWS Error Code: The remote server returned an error: (401) Unauthorized” when archive from Microsoft 365 mailboxes
- MailStore – EWS Error Code: “Requesting the OAuth2 token to access the mailbox has failed. Error: Keyset does not exist” when archive from Microsoft 365 mailboxes
- MailStore – “EWS Error Code: ErrorInvalidExchangeImpersonationHeaderData” when archive from Microsoft 365 mailboxes
- MailStore – E-mails exported into the files system do not have a descriptive name
- MailStore – Microsoft 365: “Error Message AADSTS50105” When MailStore sign in Microsoft 365 with modern Authentication
- MailStore – “Error message: Authentication failed because the remote party has closed the transport stream” when you connecting to the archive
- MailStore – Outlook is not responding
- MailStore – Error message in Outlook: Cannot copy the items. The folders you are trying to change do not support this operation. Sorry, Exchange ActiveSync doesn’t support what you are trying to do.
- MailStore – Microsoft Outlook shows ActiveX warning when loading the MailStore Outlook Add-In
- MailStore – Outlook Add-in – “Error Message: A problem was detected with an add-in and it has been disabled.” when open Microsoft Outlook
- MailStore – The Outlook Add-in is not visible
- MailStore Server – NAS connection issues
- MailStore – Login Error message “A Specified Logon Session Does Not Exist”
- MailStore Server – When storing data on a NAS, you may see error “Unable to close database file”
- MailStore – Outlook Add-In/Webaccess – Failure when logging in
- MailStore – What means “Auditing 15 Events of 29” in the status report
- Mailstore – “How to schedule and send a MailStore Server status report by e-mail?” when you send a status report
- MailStore – “EWS Error Code: ErrorMimeContentConversionFailed” when archive email from a Microsoft Exchange Server or Microsoft 365
- MailStore – How to search by email domain
- MailStore – “The search does not seem to search the contents of attachments” when you use the search.
- MailStore – User authentication fails if directory service is Kerio Connect
- MailStore – How to use the API when working with MailStore profiles
- MailStore Server – Error message received when trying to synchronize with a generic LDAP server
- MailStore – Microsoft 365 – API Permissions “Grant admin consent” is unavailable in Azure
- MailStore – “At least one archiving or export profile uses unencrypted connections or has the option “Accept all certificates” enabled.” when archive or export email
- MailStore Server – Error message received when MailStore Client or MailStore Outlook Add-In tries to connect to the server
MailStore Outlook Add-in
- MailStore – Outlook is not responding
- MailStore Outlook Add-in – Opening an attachment may return an error indicating the attachment is write-protected
- MailStore – Outlook Add-In – Wrong archive is shown when logging in
- MailStore – Error message in Outlook: Cannot copy the items. The folders you are trying to change do not support this operation. Sorry, Exchange ActiveSync doesn’t support what you are trying to do.
- MailStore – Microsoft Outlook shows ActiveX warning when loading the MailStore Outlook Add-In
- MailStore Outlook Add-in – When accessing the archive “operation has been canceled due to restrictions in effect on this computer” appears
- MailStore – Outlook Add-in – “Error Message: A problem was detected with an add-in and it has been disabled.” when open Microsoft Outlook
- MailStore – It is not possible to save or open attachments in the MailStore Outlook Add-In
- MailStore – The Outlook Add-in is not visible
- MailStore – Outlook Add-In/Webaccess – Failure when logging in
- MailStore Server – Error message received when MailStore Client or MailStore Outlook Add-In tries to connect to the server
MailStore Client
Export
Archiving
- MailStore – “EWS Error Code: ErrorItemNotFound” when archive email from a Microsoft Exchange Server or Microsoft 365
- MailStore – Known symptoms when archiving Yahoo mailboxes
- MailStore – Error message “The profile name is not valid” appears when archiving from Outlook
- MailStore – “EWS Error Code: ErrorVirusDetected” when archive from Microsoft 365 mailboxes
- MailStore – Can self-destructive/confidential emails from Gmail be archived?
- MailStore – When deleting messages from Exchange mailboxes, Exchange may send notifications to the sender of the message
- MailStore – When archiving from MDaemon, mailing list messages do not appear in each user’s archive
- MailStore – Archiving from MDaemon mail server returns error message “Unable to parse server response”
- MailStore – Exchange 2013 Managed Availability health monitoring probe emails are archived from the Journal mailbox into the folder “Unknown email addresses”
- MailStore – Not all mails of the Exchange mailbox are being archived when archiving an Outlook profile
- MailStore – Archiving Not Possible
- MailStore – “Microsoft Exchange Server returned an unexpected HTTP error code EWS 500” when archive email from a Microsoft Exchange Server
- MailStore – Microsoft Exchange Server returned an unexpected EWS error: “The SMTP address has no mailbox associated with it” with failure code “ErrorNonExistentMailbox” when archive emails from a Microsoft Exchange Server 2013
- MailStore – “EWS Error Code: ErrorMessageSizeExceeded” when archive email from a Microsoft Exchange Server or Microsoft 365
- MailStore – “EWS Error Code: The remote server returned an error: (401) Unauthorized” when archive from Microsoft 365 mailboxes
- MailStore – EWS Error Code: “Requesting the OAuth2 token to access the mailbox has failed. Error: Keyset does not exist” when archive from Microsoft 365 mailboxes
- MailStore – “EWS Error Code: ErrorInvalidExchangeImpersonationHeaderData” when archive from Microsoft 365 mailboxes
- MailStore – limitations when archiving from Thunderbird
- MailStore – Exchange messages sent to or from a distribution group, a mail contact or a linked mailbox are not archived in MailStore
- MailStore – E-mails exported into the files system do not have a descriptive name
- MailStore – “Error message: Authentication failed because the remote party has closed the transport stream” when you connecting to the archive
- MailStore – “EWS Error Code: ErrorMimeContentConversionFailed” when archive email from a Microsoft Exchange Server or Microsoft 365
- MailStore – “At least one archiving or export profile uses unencrypted connections or has the option “Accept all certificates” enabled.” when archive or export email