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MailStore – MailStore Server is converting some special characters inside folder names to an underscore during an export

ID: 13613

Summary

In MailStore Server, you may notice that MailStore is converting some special characters inside folder names to an underscore during an export, e.g. the folder name: foldernamepart1/foldernamepart2/ will be converted to the folder name: foldernamepart1_foldernamepart2_

The special characters which are converted into the underscore are:

" > < | : \ /

This issue was reported in (but may not be limited to):

  • MailStore Server
  • MailStore SPE

Resolution

MailStore is using characters which are allowed by Microsoft filename convention when saving data.
Illegal characters must be converted to legal ones before saving the data.