Update & Support Service

Services included in your Update & Support Service: Standard-Support Premium-Support
Free updates and upgrades to new major releases checkmark icon checkmark icon
Access to non-public hotfix versions checkmark icon
Technical support via e-mail * checkmark icon checkmark icon
Technical support via phone * checkmark icon
Option to purchase additional user licenses checkmark icon checkmark icon
Prioritized handling of inquiries within max 24 hrs on working days checkmark icon

* During business hours (Monday to Friday from 08:30 am to 05:30 pm CET)