Mister Spex

MailStore Implemented at Mister Spex

MailStore Server Case Study

Case Study MailStore Implemented at Mister SpexMister Spex GmbH is the leading online optician in Europe. Based in Berlin, Germany, the company offers the best range of branded glasses and sunglasses as well as contact lenses at attractive prices, which are available across Europe via its website. The company has its own optometry office in Berlin where the final stage of production takes place and the glasses are subjected to quality control measures. Mister Spex generated a turnover of €65 million in 2014 and has over 1.5 million customers in Europe. It has a current workforce of approximately 300 employees and in 2014 received awards from the Deutsches Institut für Service-Qualität (German Institute for Service Quality) as the best online glasses shop and from the EHI Retail Institute as the winner in the category ‘Jewelry, Watches, and Glasses.’

Test Phase

Project leaderMatthias Junge, Senior System Administrator, and Marc Haenle, Team Leader IT System Administration
Objectives
  • Fulfill legal compliance requirements
  • Reduce the workload of the mail server
  • Eliminate mailbox quotas
  • Backup PST files
  • Simplify the mail server migration
Length of the test phaseApproximately three to four weeks
Other tested solutionsMicrosoft Enterprise CAL’s for archiving in Exchange
DecisionMister Spex was above all impressed by the attractive priceperformance ratio. Furthermore, the introduction of MailStore Server allowed the planned migration to Exchange Server 2010 to be carried out significantly faster.

Live Use

Implementation date400
Number of licensed users100
IT infrastructure in use
  • Windows Server 2008 R2
  • Microsoft Exchange 2010
  • Microsoft Outlook 2010 and 2013
  • PST files
User administrationUsers were created by synchronizing with the Active Directory in MailStore Server.
Archiving methodDuring set intervals, MailStore Server checks the emails in all mailboxes and assigns them to their users in the archive. Depending on the employee’s position, old emails are automatically deleted from the mail server after a specified time and are then only available in MailStore Server. This way, the volume of data on Exchange Server remains consistently small.
End user accessThe Legacy Vacation Club opted for scheduled archiving when selecting the archiving method. All emails sent and received within the organization are archived entirely using the ‘journal’ mailbox.
Access
  • MailStore Client
  • MailStore Outlook Add-in
  • MailStore Web Access
  • MailStore Mobile Web Access
Evaluation of the technical documentation“Flawless – just how you want it to be, but rarely how it is from other vendors.”
Evaluation of the live use“User feedback was very positive during the test phase and has remained so, too. Sometimes an employee cannot find an email, but it often transpires that an incorrect time period has been used in the search filter, for example.”
Evaluation of the permanent maintenance effort“Impressively little effort is required to operate MailStore Server and support for the users.”

Overall Assessment

“Once MailStore Server is installed, you have to make sure you don’t forget about it, because it functions so smoothly. Particularly in the IT field that means a lot, although unfortunately it cannot be taken for granted. The Active Directory integration and archiving are so highly automated that maintenance is almost exclusively limited to update installation and distribution. This reliability, together with the excellent price-performance ratio, makes MailStore Server a superb product for us.”
Matthias Junge, Senior System Administrator, and Marc Haenle,
Team Leader IT System Administration

About MailStore Server

MailStore Server BoxBusinesses can benefit from the legal, technical, and financial advantages of modern, secure email archiving with MailStore Server. The software creates 1:1 copies of all emails in a central email archive to ensure the security and availability of any amount of data for years to come.

Users can still access their email using Microsoft Outlook, MailStore Web Access, or mobile devices such as tablets or smartphones, and search through them at breathtaking speed. MailStore Server combines powerful technology with low cost and user friendliness. Over 35,000 companies of all sizes across all sectors currently use MailStore Server for email archiving.

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