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Further Information for Partner
This is how it works
After you have completed and forwarded the registration form, you will generally be
cleared by us within 12 hours. Once you have been cleared, you will receive an e-mail
confirmation and then can immediately process orders over the partner-shop.
Who can register?
In order to register as a partner you simply need to have a registration of a business
or equally have an up to date certificate of registration. You may be asked to send us
a copy of either one upon registration.
Discounts
You will be informed about the amount of your partner-discount via e-mail after
having successfully registered. You will then automatically be provided with
your discount when logging on to the partner-shop.
Conducting orders over the partner-shop
Select the products you wish to purchase in the online shop
and click on "Buy now". You can login within the order-page by klicking on the button
"Partner Login". Your discount will automatically be apllied.
Fill in the details of your customer for whom the MailStore Server license is to be generated
for under "license holder address". The billing address will automatically be stated as your
own contact address. Hence you will receive our invoice and then can re-sell the product to
your customer on your own account. If you do not quote an alternative delivery address (license
holder address), you as the partner will receive the license key via e-mail and will then have
to forward it to your customer.
Buying MailStore including the Update- and Support-Service
As a MailStore partner you also have the possibility to purchase MailStore
Server including the Update-and Support-Service and re-sell both to your customer. In
this case we will put on record your customer (the license holder) as recipient of
benefits (e.g. for updates), but the actual Update-and Support-Service agreement will
be made with you as the partner. This means that you as the partner will be our
“contractual partner”, therefore you will always be billed for the Update and
Support Service and it will also be your responsibility to extend or cancel the
agreement. This way your customer stays your customer and receives an one-stop
service. Meanwhile your partner discount is valid for the first and all future
years of the Update and Support Service duration.
Payment options
You can make your payments by using Visa, Master Card, American Express, JCB, PayPal and
bank transfer. The order processing and liquidation is professionally carried out by our
partner, the company Cleverbridge AG.
Delivery
The delivery of the MailStore license key will take place via e-mail directly after receipt
of payment. If you do not quote an alternative delivery address, the license key will
automatically be sent to you, the partner.
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