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Documentation (PDF) |
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Quick Start Guide (PDF) |
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For each user, MailStore creates a folder on the highest level of the folder structure which corresponds to the archive of the respective user. It contains all emails that were archived for this user and is labeled My Archive. If the user has access to the archives of other MailStore users (as MailStore administrator, for example), their folders are listed as Archive of <User Name>. Below these main folders, the individual email sources (e.g. Microsoft Outlook or Exchange mailboxes) and their folder structures (e.g. Inbox) are listed.
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Folders and the emails contained therein can only be deleted after the appropriate user privileges have been assigned explicitly by the administrator. If the folder to be deleted contains any subfolders, they will be deleted as well.
Within MailStore, folders cannot be moved or renamed. During the archiving process, MailStore adopts the folder structure and the folder names of the source (e.g. Microsoft Outlook).
Highlight the emails to be deleted by clicking on the emails while holding down the control (Ctrl)key. Holding down the Ctrl key and pressing A will highlight all emails. Right-click on the highlighted item(s) and select Delete. Users are only allowed to delete emails if they have received this privilege from the administrator.
Please keep in mind that allowing users to delete emails is not recommended; assigning such privileges makes it difficult, if not impossible, to comply with legal requirements regarding the storage of emails.
Highlight the emails to be moved by clicking on the emails while holding down the control (Ctrl) key. Holding down the Ctrl key and pressing A will highlight all emails. Right-click on the highlighted item(s), select Move To Folder and select a destination folder. Emails can only be moved within a user archive.
